Replacement programs

HP participates in voluntary replacement programs for components or products that may cause functionality issues but are not related to a safety hazard.

Recalls

In cooperation with country government safety authorities, HP participates in voluntary recall programs when a defective part is shown to cause a potential safety hazard.

August 2019 Expansion of the 2018 HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program - Additional Batteries Identified

HP urges customers to recheck all potentially affected products...


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